Frequently Asked Questions
Everything you need to know about your gear and your order.
What is the typical shipping time for sports equipment?
Standard shipping usually takes 3-5 business days. For oversized items like gym racks or heavy bags, please allow up to 7-10 business days for specialized freight delivery.
Do you offer a warranty on high-performance gear?
Yes, all Retrogression equipment comes with a 12-month manufacturer warranty covering defects in materials and workmanship to ensure your training never stops.
Can I return apparel if it doesn't fit?
Absolutely. We offer a 30-day return policy on all unworn apparel with original tags attached. Please use our online portal to generate a prepaid return label.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through your Retrogression account dashboard.
Do you offer international shipping for athletes abroad?
We currently ship to over 50 countries. International shipping rates and duties are calculated at checkout based on your specific location and package weight.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay for larger equipment purchases.